Refund & Return Policy

Last updated: November 12, 2025

Our goal at asmotorsnest.com is to ensure your complete satisfaction. If you are not satisfied with your purchase, you may be eligible to return the item for a refund. Please read our policy carefully to understand the conditions and procedures for returns.

1. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • Items must be returned within [7 days] of the purchase date.
  • Items must be in their original, unused, and unassembled condition.
  • Items must be in their original packaging with all tags, manuals, and parts included.
  • You must have a valid proof of purchase (order confirmation email or receipt).

2. Non-Returnable Items

Certain items are not eligible for a return, including:

  • Gift cards
  • Sale or clearance items (may be final sale)
  • Custom-ordered or special-order parts
  • Electrical parts that have been opened or installed
  • Used or installed items

3. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact our customer service team at support@asmotornest.com with your order number and the reason for the return.
  2. Wait for our team to review your request. If approved, we will provide you with a Return Authorization (RA) number and detailed return instructions.
  3. Securely package the item in its original packaging. Include the RA number on the outside of the box.

Please do not send items back to us without first requesting a return, as this may delay your refund.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund.

  • Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7-10] business days.
  • Partial Refunds: In some cases, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).
  • Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us.

5. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are returning an item due to our error (e.g., you received the wrong or a defective item), we will cover the return shipping costs. Please notify us immediately in this case.

We recommend using a trackable shipping service or purchasing shipping insurance for valuable items, as we cannot guarantee that we will receive your returned item.

6. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us immediately (within [e.g., 48 hours] of delivery) with your order number and photos of the item. We will work with you to resolve the issue promptly, either by issuing a refund, replacement, or store credit.

7. Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Email: support@asmotornest.com
Phone: +91 88006 37993
WhatsApp: ‪‪+91 78276 37993‬
Address: A-4 Ground Floor Ganesh Enclave II-C, 221A Nehru Nagar, Ghaziabad